Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship all over India with valid Pin Code.
How long does shipping take?
We ship our products within 24 hours and it takes around 5 to 7 days for product to reach at your location based on courier service.
How do I track my order?
Upon successful order, we will provide tracking id of your shipment which you can use to track your package on courier partner's website. We also provide time to time update about your order through SMS and Email.
Returns
How do I return an item?
You have to write us an email at contactus@jollycampus.com about your return query, and we will get back to you within 12 to 24 hours with proper solution of your return/replacement.
How long does it take to process my return?
We generally start return process after receiving old product from you. So it can take around 10 to 12 days based on courier partner.
Can I exchange for a different item?
Yes, you have to write us an email at contactus@jollycampus.com with your replacement/exchange query and we will get back to you within 12 to 24 hours with proper solution to your exchange.
General
How can I place order with custom design?
You can choose product from our wide range of custom product gallery and place the order with normal process.
After successful order you have to send your logo/design/text/image at contactus@jollycampus.com with your order id.
We will verify your design and will process your order accordingly, if there is any concern or issue with your design then we will get in touch with you on your registered email Id.
Before printing your custom order we will share final design with you for the final approval, after successful approval, we will print your design and dispatch the product.
Is there any delivery charges?
We offer Free delivery for the orders above Rs 599/-.
Any order below Rs 599/- will have to bear minimal delivery charges of rupees 40/-.
Can I place bulk order?
Yes, Please raise your query about bulk order at contactus@jollycampus.com and we will get back to your within 12 to 24 hours.
How can i get Out of Stock products?
We are trying our best to restock all the Out of Stock products, but if you have any urgent requirement of any of the Out of Stock product from our catalogue, you can directly reach out to us at contactus@jollycampus.com and we will get back to you within 12 to 24 hours with the proper solution for the required product.